Website chatbot for our online shop

Project Description

Small DTC shop on Shopify. We answer the same handful of questions all day, shipping times, sizing, returns, and it takes up most of our one support person's time. Want a chatbot grounded in our actual policies so it does not make things up, with a clean handoff to email whenever it is unsure. Should roughly match our site's look. Quick turnaround appreciated, and please let us know what ongoing monthly costs typically look like.