Lily Nakamura

About

I build website chatbots for e-commerce and beauty brands based in and around Glendale, grounded strictly in real shipping, return, and ingredient policies so the bot stops guessing on questions that matter. Escalation to a human is built in from day one for anything about allergies or damaged orders. Most projects run on OpenAI with a small vector store, embedded directly on Shopify. I can support English and 中文 for brands with a cross-border customer base. First month of tuning after launch is included in the price.