Grace Okafor
North Vancouver · Remote · English
Price Range
$1,000 – $3,000
Availability
Taking new clients
Response Time
Within 24 hours
Work Mode
Remote
Services
Specialties
- ·Customer support systems
- ·FAQ automation
Contact
About
I build customer-support setups that cut down repetitive tickets for small e-commerce and SaaS teams. I start by reading your last few hundred messages to find the questions that keep coming back, then build a chatbot and FAQ flow that handles those and tags the rest for a person. It connects to your help desk and order data so it can answer real account questions, not just generic ones. I work mostly remote with North Shore founders who want support that scales without hiring yet. Calm, well-tested, and documented so your team owns it.
Grace Okafor is featured on JustListAI — Greater Vancouver's free local directory for AI practitioners. Based in North Vancouver, BC.