Fiona Mak

About

I take the paperwork off owners' plates. Most jobs start with invoices and reports — I set up automations that read incoming invoices, drop the numbers where they belong, and email a weekly summary so nobody has to chase it. I work a lot with import/export and supplement businesses in Richmond where the volume gets heavy and the language switches between 中文 and English. I use Make and Google Sheets for most of it, plus a little OpenAI to read messy PDFs. Calm, steady, no surprises.