Olivia Siu

About

I set up FAQ bots and after-sales follow-up for beauty and wellness studios in Richmond. The bot answers the same booking and pricing questions in 粤语, 中文, or English so the front desk isn't on the phone all day, and afterward it checks in with clients on WeChat to rebook. I keep it tied to your real schedule and prices so nothing goes stale. I work mostly with smaller studios near Aberdeen who want this to feel personal, not corporate. I'll handle setup and show you how to edit it.